PinnedUpdate
New: Help Center, FAQ, notices and 1:1 inquiries
Support pages, a contact form with ticket tracking, company information and a four-language interface are now live.
Published Sep 18, 2026Updated Sep 18, 2026
Today we added the pages a paid knowledge service should have had from day one:
- Help Center (/help) with guides for readers, entity owners and business customers, and an FAQ (/help/faq).
- Notices (/notices) with an RSS feed for service updates and maintenance.
- 1:1 inquiries (/contact): every inquiry gets a ticket number, a confirmation email and an online status page. Replies come from [email protected].
- About and How it works pages describing the methodology, the measurement process and what we never do.
- Company information in the footer and in the terms of service, and a corrections & removal policy.
- The interface is now available in English, Korean, Japanese and Chinese. Content stays in its source language.
The default theme is now light; the dark theme remains available from the toggle in the header.