FAQ

Yes. All knowledge pages, answers, the public API and llms.txt are free and open. Paid plans are for organizations that want measurement and reports.

Yes. All knowledge pages, answers, the public API and llms.txt are free and open. Paid plans are for organizations that want measurement and reports.

Short quotations with attribution and a link are welcome. For bulk or commercial use, including training data, contact us first.

Short quotations with attribution and a link are welcome. For bulk or commercial use, including training data, contact us first.

From numbered sources ranked by reliability: government, academic, official primary, reputable journalism, industry, organization. A value without a source is shown as pending.

From numbered sources ranked by reliability: government, academic, official primary, reputable journalism, industry, organization. A value without a source is shown as pending.

Use "Request a correction" on the page or the contact form with type "Source or fact correction". Include the exact text and a source that supports the change. Editors respond within 3 business days.

Use "Request a correction" on the page or the contact form with type "Source or fact correction". Include the exact text and a source that supports the change. Editors respond within 3 business days.

A statement made by the provider itself (for example a success rate on its own website). It is recorded and labelled, but not treated as a verified fact until an independent source confirms it.

A statement made by the provider itself (for example a success rate on its own website). It is recorded and labelled, but not treated as a verified fact until an independent source confirms it.

Editorial review takes up to 3 business days after you submit the form with sources. Medical, legal and financial entities can take up to 10 business days because of expert review.

Editorial review takes up to 3 business days after you submit the form with sources. Medical, legal and financial entities can take up to 10 business days because of expert review.

Pages about organizations, products and public topics are corrected rather than removed, because removal would leave AI systems with older, less accurate sources. Pages about private individuals are removed on request.

Pages about organizations, products and public topics are corrected rather than removed, because removal would leave AI systems with older, less accurate sources. Pages about private individuals are removed on request.

No. Editorial rules are the same for every plan. Paid plans buy measurement scope and cadence, report depth, AI-written drafts and support — never a different answer.

No. Editorial rules are the same for every plan. Paid plans buy measurement scope and cadence, report depth, AI-written drafts and support — never a different answer.

ChatGPT, Perplexity, Gemini and Claude with web search on; Grok on the AUTHORITY plan. Google AI Overviews and Microsoft Copilot have no prompt API and are reported as not measured; their crawlers are still tracked.

ChatGPT, Perplexity, Gemini and Claude with web search on; Grok on the AUTHORITY plan. Google AI Overviews and Microsoft Copilot have no prompt API and are reported as not measured; their crawlers are still tracked.

No one can. AI answers change with time, region and model updates. We measure honestly, publish sourced pages that engines can cite, and show you the trend.

No one can. AI answers change with time, region and model updates. We measure honestly, publish sourced pages that engines can cite, and show you the trend.

Card payment through NICE Payments, monthly or yearly (yearly = 10 months). No automatic renewal; reminders 10, 5, 3 and 1 days before the period ends.

Card payment through NICE Payments, monthly or yearly (yearly = 10 months). No automatic renewal; reminders 10, 5, 3 and 1 days before the period ends.

Full refund within 7 days of payment if no measurement or report was provided; after that, the remaining period is refunded pro rata within 5 business days.

Full refund within 7 days of payment if no measurement or report was provided; after that, the remaining period is refunded pro rata within 5 business days.

Card receipts are issued automatically. For tax invoices contact us through Contact → Billing & payments with your business registration details.

Card receipts are issued automatically. For tax invoices contact us through Contact → Billing & payments with your business registration details.

Check your spam folder and allow [email protected]. The code is valid for 15 minutes; request a new one from the verification page.

Check your spam folder and allow [email protected]. The code is valid for 15 minutes; request a new one from the verification page.

Portal → Settings → account deletion, or the contact form. Payment records are kept for 5 years by law; everything else is deleted without delay.

Portal → Settings → account deletion, or the contact form. Payment records are kept for 5 years by law; everything else is deleted without delay.