FAQ
Short answers to the questions we hear most.
Billing
How is billing handled?
Card payment through NICE Payments, monthly or yearly (yearly = 10 months). No automatic renewal; reminders 10, 5, 3 and 1 days before the period ends.
How is billing handled?
Card payment through NICE Payments, monthly or yearly (yearly = 10 months). No automatic renewal; reminders 10, 5, 3 and 1 days before the period ends.
Can I get a refund?
Full refund within 7 days of payment if no measurement or report was provided; after that, the remaining period is refunded pro rata within 5 business days.
Can I get a refund?
Full refund within 7 days of payment if no measurement or report was provided; after that, the remaining period is refunded pro rata within 5 business days.
Do you issue tax invoices?
Card receipts are issued automatically. For tax invoices contact us through Contact → Billing & payments with your business registration details.
Do you issue tax invoices?
Card receipts are issued automatically. For tax invoices contact us through Contact → Billing & payments with your business registration details.
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