Support

FAQ

Short answers to the questions we hear most.

AI Visibility plans

Does paying change facts, sources or rankings?
No. Editorial rules are the same for every plan. Paid plans buy measurement scope and cadence, report depth, AI-written drafts and support — never a different answer.
Does paying change facts, sources or rankings?
No. Editorial rules are the same for every plan. Paid plans buy measurement scope and cadence, report depth, AI-written drafts and support — never a different answer.
Which AI engines are measured?
ChatGPT, Perplexity, Gemini and Claude with web search on; Grok on the AUTHORITY plan. Google AI Overviews and Microsoft Copilot have no prompt API and are reported as not measured; their crawlers are still tracked.
Which AI engines are measured?
ChatGPT, Perplexity, Gemini and Claude with web search on; Grok on the AUTHORITY plan. Google AI Overviews and Microsoft Copilot have no prompt API and are reported as not measured; their crawlers are still tracked.
Can you guarantee that AI will name us?
No one can. AI answers change with time, region and model updates. We measure honestly, publish sourced pages that engines can cite, and show you the trend.
Can you guarantee that AI will name us?
No one can. AI answers change with time, region and model updates. We measure honestly, publish sourced pages that engines can cite, and show you the trend.
Didn't find your answer?

1:1 inquiry for readers, entity owners and business customers. We reply by email within 1–2 business days.

ContactHelp Center