FAQ
Short answers to the questions we hear most.
Account
I did not receive the verification email.
Check your spam folder and allow [email protected]. The code is valid for 15 minutes; request a new one from the verification page.
I did not receive the verification email.
Check your spam folder and allow [email protected]. The code is valid for 15 minutes; request a new one from the verification page.
How do I delete my account?
Portal → Settings → account deletion, or the contact form. Payment records are kept for 5 years by law; everything else is deleted without delay.
How do I delete my account?
Portal → Settings → account deletion, or the contact form. Payment records are kept for 5 years by law; everything else is deleted without delay.
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