Help Center
Guides for readers, entity owners and business customers.
Getting started
What worldwiki is, how pages are organised and how to read them.
Entity registration
Registering or claiming an organization, product or person page.
Verified Provider
What verification means, what it checks and how to keep it.
AI Visibility reports
Prompts, engines, measurement cadence and how to read the reports.
Billing
Plans, payment, receipts, renewal and refunds.
Account
Sign-in, email verification, notification settings and deletion.
Frequently asked questions
View allI did not receive the verification email.
Check your spam folder and allow [email protected]. The code is valid for 15 minutes; request a new one from the verification page.
I did not receive the verification email.
Check your spam folder and allow [email protected]. The code is valid for 15 minutes; request a new one from the verification page.
How do I delete my account?
Portal → Settings → account deletion, or the contact form. Payment records are kept for 5 years by law; everything else is deleted without delay.
How do I delete my account?
Portal → Settings → account deletion, or the contact form. Payment records are kept for 5 years by law; everything else is deleted without delay.
How is billing handled?
Card payment through NICE Payments, monthly or yearly (yearly = 10 months). No automatic renewal; reminders 10, 5, 3 and 1 days before the period ends.
How is billing handled?
Card payment through NICE Payments, monthly or yearly (yearly = 10 months). No automatic renewal; reminders 10, 5, 3 and 1 days before the period ends.
Still need help?
1:1 inquiry for readers, entity owners and business customers. We reply by email within 1–2 business days.
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